Refund & Cancellation Policy

Effective Date: July 27, 2025

At Winline Technologies Pvt Ltd, we strive to provide high-quality services through our platform https://shortner.winlinetech.com. This Refund & Cancellation Policy outlines the terms under which payments, cancellations, and refunds are handled for our paid subscriptions.

1. Subscription Plans

We offer two plans:

• Free Plan – Lifetime with limited features
• Pro Plan – Paid with extended features and unlimited usage

Users may choose a Pro Plan for a duration of 1 to 12 months, with fees payable via Online Payment Gateway, UPI or Bank Transfer.

2. Payment Confirmation

After payment, users must fill the “I have paid” form including transaction details and email. Once verified by our accounts team, the Pro Plan will be activated manually within 24-48 hours.

3. Refund Policy

Payments made for Pro Plans are non-refundable under normal circumstances, due to the nature of digital services. However, exceptions may apply in the following cases:

Eligible Refund Situations:

• Duplicate payment made in error
• Payment made but service not activated within 72 hours
• Incorrect plan activation not resolved within 7 business days

To request a refund, email us at accounts@winlinetech.com with the following information:

• Your registered email address
• UPI/Bank transaction number
• Payment date and amount
• Reason for refund request

Approved refunds will be processed within 7–10 working days via the original payment method.

4. Cancellation Policy

Users can cancel their Pro subscription at any time by contacting support@winlinetech.com. Cancellation does not result in a refund for the remaining subscription period.

After cancellation, your account will revert to the Free Plan at the end of your current billing cycle.

5. Service Suspension or Termination

We reserve the right to suspend or terminate accounts that:

• Violate our Terms of Service
• Use the service for spam, phishing, or harmful content

In such cases, no refund will be issued.

6. Contact Us

If you have any questions or concerns regarding this policy, please contact: